CUSTOMER COMMENTS

We love customer feedback!

 

November 28th, 2015. Hi Ian, I meant to write you sooner to tell you how pleased I am with my new stove. What a great product and what great service - thank you so much! Coulie Mills, Haliburton

 

November 12th, 2015. As first-time woodstove buyers, we didn't really know what to expect. Myers Chimney was the first place we went, and Ian recommended a Blaze King stove. After hours of research and quotes from other companies we realized that we had it right the first time, and bought a Blaze King from Myers. Ian and his staff are friendly, knowledgeable and professional. The stove is beautiful, a full load can burn for an entire day! The house is toasty warm, and we're using less wood than with our old wood electric furnace! I can't recommend Myers highly enough! -Rob Muir

 

October 30th, 2015. Good Afternoon Ian, ....wanted to thank you very much for your speedy fix of my pellet stove. Tanya and I always know we can count on you and your company for our heating needs. Thank you again, Ryan Newbatt

 

September 17, 2015. Dear Ian: I just wanted to take a moment to express our appreciation for the superior, friendly service that you and your staff provided. You went above and beyond the call of duty in several instances (calling me with “how to” guidance on a Saturday afternoon, and leaving parts for us to collect in the middle of the night). Your staff, when they performed the inspections were equally professional, polite, and thorough. Thank you. We will certainly recommend Myers Chimney to any and all who might seek a recommendation. In fact, it is likely that your equally good service is what led one of your earlier customers, a neighbor of ours here on Fisherman’s Trail on Redstone, to have recommended you to us as well. Best regards, Norinne and Felix Gratopp

 

September 24, 2014. Hi Ian, Your crew was polite, punctual, professional and completed the work on schedule. They also went above and beyond by repairing a couple section of roof and completely cleaned up after themselves. Outstanding and great service! Thank you and please thank them for me. A great job done all the way around. The stoves look great! They did mention I should probably have some snow guards for the chimneys. Please arrange if possible. We will use you for service and as our friends and acquaintances admire the work we will be sure to refer you. Thanks again for the efforts, great products and great job. - Brian & Fonda, Minden

 

July 30, 2014. Ian - We just wanted to tell you how WONDERFUL the insert is that you installed in our fireplace! We have never been warmer or used less wood and are wondering why we didn't do it years ago!!! This summer has certainly been a test for cool wet weather. We even hitched up the fan just to see how it works and it's unbelievable! Toasty all night on 3 pieces of wood. Many thanks for your advice and work. And it passes the popcorn and s'more test! If you ever need a reference or testimonial for your work or Osburn products just let us know! Thanks again. Rosemary Woods

 

2014. We have used Ian Myers since we moved to Haliburton five years ago. Ian has serviced our two stoves and chimneys. He also replaced a wood stove and a pellet stove. We were very happy with both new stoves. We have been very impressed with Ian’s service and knowledge. I remember one day we had a small leak in our chimney. We called Ian and he came right up and caulked it. He is very loyal to his customers. I have nothing but positive things to say about Ian and his work. - Bruce Miller, Eagle Lake

 

April 20, 2014. This is the second time we’ve called on Myers Chimney for service, and we intend to make it a recurring appointment. There are so many positive things to say about Ian and his assistant. They arrive when they say they will, and if that is not possible, for whatever reason, they call and let you know about the delay. That specific courtesy is rare these days, and very much appreciated. Ian is extremely knowledgeable about all aspects of heating with wood and he willingly shares that wisdom. His motivation is clearly the safety, comfort, and satisfaction of his clients. We have ultimate confidence in Myers Chimney and highly recommend their services. - Cathy Milton, Gooderham.

 

Home HardwareFebruary 2, 2011. Dear Ian, It has come to my attention, the remarkable number of satisfied customers repeatedly saying to me how happy they are with your professional installations and knowledgeable advise and attentive follow-up.  They mention also, how they don't hesitate to recommend you to friends looking for the high quality equipment and friendly professional service you provide.  You truly have, over the years, created a reputation of integrity and a high level of skill.  Your volume of stove and venting sales has been substantial and increasing over the last three years.  It is indeed a pleasure dealing with you and I look forward to many years ahead helping you provide a vital service to our community.  Sincerely, Doug Hardy

 

Ian - Many thanks for all your hard work to successfully ensure that I have a working chimney.  Your professionalism and friendly manner are such a bonus.  It's great to have properly working stove pipes.  One of the recent damp, cold days I only needed six small pieces of the cedar and they lasted all day.  This comfortably took the chill and dampness off the house.  Once again thanks. - Carol Cowley

 

Thanks Ian!  We are loving the wood stove - especially this last rainy chilly weekend.  Best, James Robertson   www.jrartconsultant.com

 

Aug 18, 2009.  Ian - Thank you so much for your prompt service.  It was a pleasure working with you.  I am sure we will enjoy the new stove.  Sincerely, Charles R Thomson

 

dog by stoveIn March 2011 we purchased a Vermont Castings stove (the smallest - Aspen model) from Myers Chimney in Minden, Ontario.  We have been very happy with the performance of the stove - it burns very little wood, it holds it's heat for about 6 hours so it really keeps this part of the house warm and cozy.  We have been very pleased with the service we received from Ian - he is always courteous, professional, prompt to respond to questions, comes to sort out any problems or just to check things over with us.  We are very happy with our purchase and have no hesitation in recommending Ian to anyone.  As you can see, our dog likes the stove too! - Beth Johns and Norris Turner

 

June 1, 2011.  Dear Ian, After a lengthy selection process and installation window, due to weather and factors with our current setup, we wanted to sincerely thank you for the service you provided us for our Lennox Laders install.  Your professionalism, knowledge, suggestions and flexibility in completing our installation went way beyond our expectations.  We are very much looking forward to having a cozy space this winter, to sit and enjoy the warmth and ambience of an air-tight fireplace, along with the peace of mind of a proper and safe installation.  Please feel free to use us as a reference for anyone in the highlands or where your travels take you.  Thank you.  Sincerely, Mike Durante

 

Hi Ian, Thanks to both you and your assistant.  It was appreciated that you were able to come so quickly and even though the chimney wasn't all that dirty, the advise given to warm the chimney and the peace of mind with the visual inspection was worth it.  Thanks again.  - Abby, Xerri Design Build

 

Complete Cottage CareI have used Myers Chimney for chimney cleaning and I was completely satisfied with his professional, on-time service.  Two winters ago I had damage to my chimney from the snow load on my roof and he provided prompt, emergency service to correct the problem.  I have had no problems with my chimney since he installed snow breakers and stronger supports....he definitely has given me peace of mind that my chimney - and most importantly, my family, is now safe.  I recommend him to any of my customers who need chimney services and have heard back from my customers that they were extremely pleased with his service. You won't be disappointed calling Ian Myers.  - Frank Patterson